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You manage your Ontoic subscription entirely from your account settings — there is no separate billing portal to navigate. Whether you are upgrading to Pro, reviewing what your plan includes, or cancelling, everything is a few clicks away. This page covers the full details of how billing and plans work.

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Upgrading to Pro

Upgrading takes effect immediately — you gain access to all Pro features as soon as your payment is confirmed.
1

Open account settings

Click your avatar or account icon in the top-right corner of the Ontoic app and select Settings.
2

Go to Subscription

In the Settings menu, select the Subscription tab to see your current plan.
3

Click Upgrade

Click the Upgrade to Pro button to begin the checkout flow.
4

Enter your payment details

Provide your payment information in the secure checkout form. Ontoic does not store your financial details directly — payment is handled by a third-party processor.
5

Confirm your upgrade

Review your order and confirm. Your Pro plan activates immediately and all Pro features become available right away.

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What’s included

Both plans are available on web, mobile, and the browser extension.

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Cancelling your subscription

You can cancel your Pro subscription at any time from the Subscription section of your account settings — no need to contact support. A few things to know before you cancel:
  • Your Pro access continues until the end of the current billing period. You will not be charged again after that.
  • Ontoic does not offer pro-rata refunds for unused time in a billing period, unless required by applicable law.
  • After your subscription ends, your account moves to the Free plan. Your existing nodes and data are retained, but access to Pro-only features (such as Dossier mode and private spaces) will be restricted.
Before cancelling, consider exporting your knowledge graph from your account settings if you want a local copy of everything you have built.

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Pricing changes

Ontoic may update its pricing from time to time. If you are an existing paid subscriber, you will receive at least 30 days’ notice before any price change takes effect for your account. You will always have the opportunity to cancel before being charged at a new rate.

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Free beta

Ontoic is currently in free beta. The Free plan is available right now with no credit card required — just sign up and start building your knowledge graph.
Beta availability and terms may change as Ontoic moves toward general availability. Any changes affecting existing accounts will be communicated in advance.
For billing questions or payment issues, contact support@ontoic.com. Ontoic is a product of Elara Tech Ltd, registered in England and Wales. Your subscription agreement is governed by English law.

View all plans

Compare Free and Pro in full detail and find the right plan for how you think.

Account settings

Manage your profile, subscription, MCP endpoint, and data export from one place.