> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ontoic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and Plans: Free, Pro, and Subscription Terms

> Compare Free and Pro plans, upgrade your subscription, understand cancellation and refund terms, and learn about pricing change policies.

You manage your Ontoic subscription entirely from your account settings — there is no separate billing portal to navigate. Whether you are upgrading to Pro, reviewing what your plan includes, or cancelling, everything is a few clicks away. This page covers the full details of how billing and plans work.

## Upgrading to Pro

Upgrading takes effect immediately — you gain access to all Pro features as soon as your payment is confirmed.

<Steps>
  <Step title="Open account settings">
    Click your avatar or account icon in the top-right corner of the Ontoic app and select **Settings**.
  </Step>

  <Step title="Go to Subscription">
    In the Settings menu, select the **Subscription** tab to see your current plan.
  </Step>

  <Step title="Click Upgrade">
    Click the **Upgrade to Pro** button to begin the checkout flow.
  </Step>

  <Step title="Enter your payment details">
    Provide your payment information in the secure checkout form. Ontoic does not store your financial details directly — payment is handled by a third-party processor.
  </Step>

  <Step title="Confirm your upgrade">
    Review your order and confirm. Your Pro plan activates immediately and all Pro features become available right away.
  </Step>
</Steps>

## What's included

| Feature           | Free     | Pro       |
| ----------------- | -------- | --------- |
| Nodes             | 200      | Unlimited |
| Ask queries       | 20 / day | Unlimited |
| Research queries  | 10 / day | Unlimited |
| Dossier mode      | —        | ✓         |
| Private spaces    | —        | ✓         |
| Queryable exports | —        | ✓         |
| Agent API         | —        | ✓         |
| MCP server        | ✓        | ✓         |

Both plans are available on web, mobile, and the browser extension.

## Cancelling your subscription

You can cancel your Pro subscription at any time from the **Subscription** section of your account settings — no need to contact support.

A few things to know before you cancel:

* Your Pro access continues until the **end of the current billing period**. You will not be charged again after that.
* Ontoic does not offer pro-rata refunds for unused time in a billing period, unless required by applicable law.
* After your subscription ends, your account moves to the Free plan. Your existing nodes and data are retained, but access to Pro-only features (such as Dossier mode and private spaces) will be restricted.

<Tip>
  Before cancelling, consider exporting your knowledge graph from your [account settings](/account/settings) if you want a local copy of everything you have built.
</Tip>

## Pricing changes

Ontoic may update its pricing from time to time. If you are an existing paid subscriber, you will receive **at least 30 days' notice** before any price change takes effect for your account. You will always have the opportunity to cancel before being charged at a new rate.

## Free beta

Ontoic is currently in free beta. The Free plan is available right now with no credit card required — just sign up and start building your knowledge graph.

<Info>
  Beta availability and terms may change as Ontoic moves toward general availability. Any changes affecting existing accounts will be communicated in advance.
</Info>

<Note>
  For billing questions or payment issues, contact [support@ontoic.com](mailto:support@ontoic.com). Ontoic is a product of **Elara Tech Ltd**, registered in England and Wales. Your subscription agreement is governed by English law.
</Note>

<CardGroup cols={2}>
  <Card title="View all plans" icon="layer-group" href="/plans">
    Compare Free and Pro in full detail and find the right plan for how you think.
  </Card>

  <Card title="Account settings" icon="gear" href="/account/settings">
    Manage your profile, subscription, MCP endpoint, and data export from one place.
  </Card>
</CardGroup>